Frequently Asked Questions

1. What do I need to become a new patient at Community Health Centers of Greater Dayton (CHCGD)?
   Just contact the Health Center of your choice for an appointment. You may also simplify the registration process by completing our Patient Registration Form prior to your first visit. This form can be downloaded from our Forms page or completed at the Health Center on your first visit.





2. What types of services are provided at Community Health Centers of Greater Dayton (CHCGD)?
   We offer a full range of primary care services. A list of our services can be found on the Services page of this website.
   
   

3. Do I need an appointment or can I just walk-in?
   Corwin Nixon and East Dayton Health Centers see patients by appointment only.
   
   The Charles Drew Health Center prefers to see patients by appointment, but will accept walk-ins at 7:45 am and 12:45 pm. Only established patients may be seen as walk-ins, new patients must make an appointment. To reduce wait-time, patients are encouraged to schedule an appointment..





4. Do you take patients who are uninsured?
   We do accept uninsured patients however we do not provide free services. The services for uninsured patients are provided at a discount. The amount of the discount is based on a sliding fee scale which is determined based on family size and documented household income. The Sliding Fee Scale brochure and Sliding Fee Scale Application can be downloaded from the Forms page of this website or obtained at any of our Health Centers.




5. What health insurance plans do you accept?
   We currently accept the following plans:
    

   Advantra Freedom Aetna Amerigroup CFC Anthem Buckeye Caresource Evercare Health Span

   Humana Medical Mutual Molina Medicaid Medicare Secure Horizons United Healthcare WellCare

   
   

6. I have a question about a bill I received. Who do I call?
   If you have a question regarding a bill you received from Community Health Centers of Greater Dayton, contact our Billing Specialist at (937) 528-6850, extension 7.
   
   

7. How do I contact my physician after hours?
   Simply call the office and you will be given instructions for contacting the physician on-call If you are experiencing an emergency situation, hang up and dial 911. Physicians are on call for urgent situations only. If you are calling to cancel an appointment, to request a prescription refill or for any other non-urgent issue, please call during business hours.
   
   

8. What makes Community Health Centers of Greater Dayton (CHCGD) different?
   We offer the same high-quality care as other primary care physician offices, but the difference is CHCGD treats all patients regardless of ability to pay.

9. How can I find out if a Center is closed due to bad weather?
   In the event we need to close due to bad weather, closings will be broadcasted by the following:

www.whiotv.com
www.newstalkradiowhio.com
www.k99online.com
www.953theeagle.com